FAQ’s
What time is check-in?
Rooms are available for check-in from 3.00pm. If you arrive early you are welcome to register and we can safely store your luggage.
Can I get a late check-out?
Our beds are so comfy we don’t blame you! Our normal check-out time is 11.00am, please contact our reservations team to organise a later departure or ask at reception (additional charges may apply).
Can I store my luggage?
Certainly, we would be delighted to safely store your luggage free of charge if you are arriving early or departing Cork later in the day.
Is smoking permitted in the hotel?
Clayton Hotel Silver Springs is a non-smoking hotel. Smoking is only allowed in designated outdoor areas.
Is there parking at the hotel?
Yes, we offer complimentary car parking for everyone visiting our hotel.
Is there WiFi in the hotel?
We offer free high-speed WiFi throughout the hotel and conference centre for everyone.
Do you have infant cots?
Yes, we offer cots/cribs for infants free of charge. Please request at time of booking.
Are pets permitted?
Only guide dogs are allowed in the hotel.
Can I claim back on the Stay and Spend Tax Credit Scheme?
Yes, our hotel is registered for the Stay and Spend Tax Credit Scheme. If you stay with us between 1st October 2020 and 30th April 2021 you can claim up to €125 under this scheme, please see revenue.ie for details.